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PanPay standard service fee
This standard will be invalidated as of the end of March 31, 2025. After that, please refer to the PanPay Standard Service Fee (starting from April 1, 2025).
Account opening requirements
- 1. The legal representative/director of the company must meet the personal identity
- 2. Other situations for non-Chinese residents/non-China companies, click here for details.
Legal residents of China (Mainland, Hong Kong, Macao and Taiwan)
Companies from low risk industries within Mainland China, Hong Kong China, EU, US, UK and Singapore
Legal residents of China (Mainland, Hong Kong, Macao and Taiwan)
Companies from high risk industries within Mainland China and Hong Kong China
Legal residents of other low-risk countries
Companies from low risk industries within Mainland China and Hong Kong China
Account fees
Due diligence
Free
Free
€100
Account application review (Single Currency)
€10/account
€10/account
€10/account
Account application review (Multiple Currency)
€30/account
€30/account
€30/account
Account monthly maintenance
€5/account
€5/account
€5/account
Account closure （Balance remaining?）
Free
Free
Free
Transfer fees (Internal)
Same currency internal transfer (incoming/outgoing)
Free
Free
Free
Transfer fees (Incoming per transacton)
SWIFT SHA (incoming except sanctions)
€1
0.1%,Min Fee €15
0.1%,Min Fee €15
ACH/Fedwire (incoming)
€1
0.1%,Min Fee €15
0.1%,Min Fee €15
SEPA(incoming)
€1
0.1%,Min Fee €15
0.1%,Min Fee €15
FPS/BACS/CHAPS (incoming)
€1
0.1%,Min Fee €15
0.1%,Min Fee €15
Compliance-intensive (incoming)-Related party transactions
Addtional 0.1%,Min Fee €15
No Addtional
No Addtional
Transfer fees (Outgoing per transaction)
RMB Remittance to Mainland China (1 Day)
0.5%-1.0%,Min Fee €15
0.5%-1.0%,Min Fee €15
0.5%-1.0%,Min Fee €15
RMB Quick Remittance to Mainland China (Real-Time)
1.0%,Min Fee €30
1.0%,Min Fee €30
1.0%,Min Fee €30
SWIFT SHA (outgoing except sanctions)
€15
0.1%,Min Fee €30
0.1%,Min Fee €30
SEPA(outgoing)
€2
0.1%,Min Fee €30
0.1%,Min Fee €30
SWIFT + Express Link Payments (outgoing)- Some currencies supported to transfer to Mainland,China/Hong Kong,China/UK/US
Addtional €30
Addtional €30
Addtional €30
Compliance-intensive (SWIFT/SEPA outgoing)-Related party transactions/Individual Payee
Addtional 0.1%,Min Fee €15
No Addtional
No Addtional
Other possible one-time charges
Entity profile modification/re-registration
€50
Stamped or signed PanPay account confirmation(confirmation letter /Account opening certificate /balance statement, etc.)
€50
RECALL/FRAUD of Incoming funds requested by remitting party
€30
Fees that incurred when the funds are returned by the remitting banks/receiving banks/intermediary banks because of the remitting/receiving party (wrong methods of payment, incorrect payment data, cancellation, investigation of the payment）
€50
Fees that incurred because the remitting party requests correction/cancellation of remittance when the instruction has already been sent.(It usually takes 7 business days after the request is initiated, and the exact timeframe cannot be guaranteed when an intermediary bank is involved, and some receiving banks may charge an additional fee)
€50
Fees that incurred because the remitting party requests to query remittance information when the remittance instruction has already been sent.(It usually takes 7 business days after the request is initiated, and the exact timeframe cannot be guaranteed when an intermediary bank is involved, and some receiving banks may charge an additional fee)
€50