PanPay Standard Service Fee

Business Types

  • 1. Business registered in HK/Mainland China
  • 2. Foreign-registered, Chinese owned/managed business

Legal residents of China (Mainland, Hong Kong, Macao and Taiwan)

Low-risk business registered in HK/Mainland China/ Singapore/EU/UK/US

Legal residents of China (Mainland, Hong Kong, Macao and Taiwan)

High-risk business registered in HK/Mainland China/ Singapore/EU/UK/US

Legal residents of other low-risk countries

Low-risk business registered in HK/Mainland China

Account fees

Due diligence

Free

Free

€100

Account application review (Single Currency)

€10/account

€10/account

€10/account

Account application review (Multiple Currency)

€30/account

€30/account

€30/account

Account monthly maintenance

€5/account

€5/account

€5/account

Account closure (

Balance remaining?

Free

Free

Free

Payment fees (Internal)

Same currency internal transfer (incoming/outgoing)

Free

Free

Free

Payment fees (Incoming per transacton)

SWIFT

SHA (except sanctions)

€1

0.1%,Min Fee €15

0.1%,Min Fee €15

ACH/Fedwire

€1

0.1%,Min Fee €15

0.1%,Min Fee €15

SEPA

€1

0.1%,Min Fee €15

0.1%,Min Fee €15

FPS/BACS/CHAPS

€1

0.1%,Min Fee €15

0.1%,Min Fee €15

If payment with related party transactions (compliance intensive)

Addtional 0.1%,Min Fee €15

No Addtional

No Addtional

Payment fees (Outgoing per transaction)

B2B

SWIFT

SHA (except sanctions)

€15

0.1%,Min Fee €30

0.1%,Min Fee €30

SEPA

€2

0.1%,Min Fee €30

0.1%,Min Fee €30

If opting Express Link (selected currencies supported to Mainland/Hong Kong/UK/US/SEPA)

Addtional €30

Addtional €30

Addtional €30

If payment with related party transactions (compliance intensive)

Addtional 0.1%,Min Fee €15

No Addtional

No Addtional

B2C

Payment with individual (Compliance intensive)

0.1%,Min Fee €30

0.1%,Min Fee €30

0.1%,Min Fee €30

Payment fees (RMB Remittance per transaction)

RMB Remittance to Mainland China (1 Day)

0.4%-1.0%,Min Fee €15

0.4%-1.0%,Min Fee €15

0.4%-1.0%,Min Fee €15

RMB Quick Remittance to Mainland China (Real-Time)

1.0%,Min Fee €30

1.0%,Min Fee €30

1.0%,Min Fee €30

Other potential one-time fees

Entity profile modification/re-registration

€50

Stamped or signed PanPay account confirmation(confirmation letter /Account opening certificate /balance statement, etc.)

€50

RECALL/FRAUD of Incoming funds requested by remitting party

€30

Fees that incurred when the funds are returned by the remitting banks/receiving banks/intermediary banks because of the remitting/receiving party (wrong methods of payment, incorrect payment data, cancellation, investigation of the payment)

€50

Fees that incurred because the remitting party requests correction/cancellation of remittance when the instruction has already been sent.(It usually takes 7 business days after the request is initiated, and the exact timeframe cannot be guaranteed when an intermediary bank is involved, and some receiving banks may charge an additional fee)

€50

Fees that incurred because the remitting party requests to query remittance information when the remittance instruction has already been sent.(It usually takes 7 business days after the request is initiated, and the exact timeframe cannot be guaranteed when an intermediary bank is involved, and some receiving banks may charge an additional fee)

€50