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For customer safety reasons for customer authentification Panpay uses 2 factor authorisation solution.
This applies accesing account online, authenticating the transaction and signing documents
1. Please download and install Google Authenticator;
2. Log in to PanPay online banking, obtain and enter the correct SMS verification code on the Google Authenticator page, and then obtain the QR code key of Google Authenticator;
3. Open the Google Authenticator APP and choose to scan the barcode/QR code or manually enter the 16-digit key to bind;
4. After the binding is successful, a 6-digit number will appear on the Google Authenticator APP, which will be updated every 30 seconds. This automatically updated 6-digit number is the PanPay Google ID verification code for your future transactions, which can be accurately entered in each transaction.